Return & Refund Policy

At Global Royal Holidays, we strive to provide our customers with the best travel experiences and services. However, we understand that sometimes plans may change. Please read our Return & Refund Policy carefully before making any booking or purchase on our website.

1. Booking Cancellations

  • All cancellation requests must be sent in writing via email to [your email address].

  • Cancellation charges will apply depending on the type of booking (hotel, flight, tour package, etc.) and the date of cancellation relative to the travel date.

  • Refunds (if applicable) will be processed after deducting cancellation fees and service charges as per supplier or partner policies.

2. Refund Eligibility

Refunds are only applicable under the following conditions:

  • If the booking is cancelled within the allowed cancellation period.

  • If the service provider (hotel, airline, or tour operator) approves the refund.

  • If the customer is eligible for a refund due to unavoidable circumstances (e.g., natural disaster, pandemic-related restrictions, etc.) and approved by management.

3. Non-Refundable Services

Please note that the following services are non-refundable:

  • Flight tickets marked as “non-refundable”.

  • Hotel bookings with “no cancellation” policy.

  • Tour packages or custom itineraries once confirmed.

  • Visa charges, travel insurance, and service fees.

4. Refund Process

  • Approved refunds will be initiated within 7–14 business days after receiving cancellation confirmation.

  • Refunds will be credited to the original payment method (credit/debit card, bank account, or UPI).

  • Transaction fees or currency conversion charges (if any) are non-refundable.

5. No-Show Policy

If a customer fails to show up for a booked service (hotel stay, tour, or flight) without prior cancellation, no refund will be provided.

6. Contact Us

For any refund or return-related queries, please contact us at:
📧 [email protected]
📞 +91-9990332033‬
🌐 www.globalroyalholidays.com